Platform
A structured coordination layer for home and remote care.
Mu’een connects patients, caregivers, clinicians, and service partners through defined roles and one permission-based cloud medical record. The platform is designed for regulated execution, partner onboarding, and scalable operations.
What the platform organizes
- ✓Multi-role workflows for patients, caregivers, nurses, and doctors.
- ✓Partner portals for labs, imaging centers, physiotherapy, and medical supply fulfillment.
- ✓Unified cloud record for vitals, notes, labs, imaging, medications, and care plans.
- ✓Operational governance with review workflows, audit-ready visibility, and permissions.
- ✓Clinician-governed AI surfaces trends and operational signals inside the unified record and supports escalation, without replacing licensed judgment.
Role-based experiences
Each user type operates through a dedicated interface aligned to responsibilities, including patient access, nurse field workflows, and clinician review.
Partner onboarding
Built to support multiple providers and partners with controlled access, structured uploads, and workflows that connect outputs into the patient record.
Cloud medical record
A longitudinal record designed for continuity across home visits, telemedicine, diagnostics, and follow-up care, with permissions and audit-ready logs.
Telemedicine with context
Remote consultations are connected to recent vitals, labs, notes, and timelines so decisions are made with clinical context, not isolated video calls.
Operational visibility
Case routing, assignment, and escalation are designed to be reviewed and governed, supporting regulated execution and consistent service quality.
AI-assisted oversight
Clinician-governed AI supports trend detection, risk flagging, and operational reporting to help teams prioritize review, coordination, and escalation.
How services connect
- 1Patient requests a service and answers structured questions to capture context.
- 2Medical operations reviews the case and assigns the right provider.
- 3Visits, notes, vitals, labs, and reports flow into the unified record for continuity.
